Privacy Policy

Last Updated: 8.21.26

NOIR10 Photo AKA Grip Media dba Noir10 Photo (“we,” "us," or "our") operates noir10.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site or purchase our products.

By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information you give us directly:

Name, email address, shipping and billing address, and phone number when you place an order
Payment information (processed securely by our third-party payment processor — we do not store full card details on our servers)
Any information you submit through a contact form, custom order request, or email

Information collected automatically:

IP address, browser type, device information, and general location (city/region level)
Pages viewed, time spent on the Site, and referring/exit pages
Cookies and similar tracking technologies (see Section 3)

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders, including shipping and customer service
Communicate with you about your order (confirmations, shipping updates, issues)
Respond to inquiries about custom commissions or collaborations
Improve the Site, our products, and the customer experience
Send marketing communications, but only if you've opted in (see Section 6)
Comply with legal obligations and prevent fraud

3. Cookies and Tracking

Our Site uses cookies and similar technologies to:

Keep items in your cart between visits
Remember your preferences
Understand how visitors use the Site (analytics)

You can disable cookies through your browser settings, though some features of the Site (like the shopping cart) may not function properly without them.

4. How We Share Your Information

We do not sell your personal information. We share information only with:

Payment processors (e.g., Stripe, PayPal) to securely process transactions
Shipping providers (e.g., via Pirate Ship, USPS, UPS) to fulfill and deliver your order — this includes sharing your name and shipping address
Website and hosting service providers who help us operate the Site (e.g., our hosting provider, WooCommerce/WordPress plugins used for store functionality)
Legal authorities, if required by law, subpoena, or to protect our rights, property, or safety

5. Data Retention

We retain order and customer information for as long as necessary to fulfill orders, comply with tax and accounting obligations, and resolve disputes. You may request deletion of your personal data at any time, subject to legal retention requirements (see Section 7).

6. Marketing Communications

If you sign up for our newsletter or opt in at checkout, we'll use your email address to send updates about new work, restocks, promotions, or upcoming shows. We use Mailer Lite to manage and send these communications, and your email address is stored with that provider subject to their own privacy policy.

You can unsubscribe at any time using the link at the bottom of any marketing email, or by contacting us directly at unsubscribeme@noir10.com. Unsubscribing from marketing emails will not affect transactional emails related to an order.

Transactional emails (order confirmations, shipping notifications) are not optional and will be sent regardless of marketing opt-in status, as they're necessary to fulfill your order.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your information
Object to or restrict certain processing
Request a copy of your data in a portable format

To exercise any of these rights, contact us at inquiries@noir10.com

8. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Data Security

We take reasonable measures to protect your personal information, including secure (HTTPS) connections and limiting access to sensitive data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Grip Media DBA NOIR10 Photo
3439 NE Sandy BLVD #317
Portland, Oregon 97232

Contact: